The Dynamics CRM 4.0 will help businesses optimize costs by streamlining customer relationship management based on many customizable parameters. It can integrate with software like Outlook and Excel. The software can be deployed on premises or accessed as a hosted service and offers a familiar user interface and absolute ease of use as of Windows.

Addressing the same space of CRM for the Indian SMEs, Oracle’s ‘On Demand 16′ will offer flexibility of defining relationships and will not require the user to write code, or compile the application. Some of the key features of the release include reviewing of critical information from a single interface.

Rapid Implementation Tools Enable Fast-Growth Company to Complete Deployment in Less Than 5 Months

News Facts

• Falken Tire Corporation , the global distributor of high performance tires, has standardized on the Oracle® E-Business Suite Release 12 to streamline its supply chain in order to manage compliance requirements and effectively predict demand globally, Oracle today announced.
• The fast-growing company, a subsidiary of Sumitomo Rubber, leveraged Oracle Accelerate , pre-packaged application bundles and the services of DAZ Systems , a Certified Advantage Partner in the Oracle PartnerNetwork to go live on the Oracle E-Business Suite in less than 5 months. Falken Tire chose the Oracle E-Business Suite Release 12 for its ease-of-use, flexibility to support future growth and robust industry-specific functionality.
• Oracle replaced an existing Lawson Software implementation that lacked scalability and restricted business processes, creating barriers to the company’s fast growth.
• With the Oracle E-Business Suite Release 12, Falken Tire has reduced costs and improved profitability while gaining the ability to predict demand across its global supply chain. The company is now relying on a solid and efficient foundation to support future growth.

Tangible Business Benefits Achieved with Oracle E-Business Suite Release 12

• Falken Tire’s implementation of the Oracle E-Business Suite Release 12 supports 90 users across 3 locations and relies on Oracle Database 10g and components of Oracle Fusion Middleware .
• The company deployed Oracle Applications including supply chain planning, warehouse management, order management, advanced pricing, inventory management, procurement, purchasing, financials, human resources and Oracle’s Demantra . Additionally, Oracle Business Accelerators were used to ensure a rapid implementation, and Oracle University helped to train employees.
• Since implementing Oracle, Falken Tire has achieved business value across its organization, including:

• • Supply Chain Efficiencies – Heightened visibility into the supply chain and better predictions of customer demand have enabled the company to identify efficiencies and better manage inventory to reduce costs and improve profits.
  • Streamlined Financial Operations – By streamlining workflow and financial processes, the company has reduced the time required to close financials each month from 17 days to less than a week.
  • Improved Decision Making – With a single, reliable source of data, the company has better insight into business conditions to make informed decisions faster.
  • More Effective Customer Service – Accurate, efficient customer service reports and intuitive system navigation have enabled the company’s customer service representatives to reduce customer call times, increase call volume and enter customer orders more quickly, increasing the number of customer calls served by 35-percent and decreasing on hold times by 15 percent.
  • Global Compliance Support – With controls to implement workflows, exception reporting, audit trails and security measures the company has helped ensure compliance with both SOX in the United States and J-SOX in Japan .
  • Solid Platform for Future Growth – With multi-currency and multi-regulatory capabilities, the company can now more easily integrate into additional organizations and locations as the company expands.
  • Improved Promotions Management – By gaining control of discount programs with better reporting, the company is now able to implement new promotions faster and more effectively.

Source: Oracle

Oracle has launched Remarketer Program in India. Following are the news facts.

News Facts

· Oracle launches its VAD Remarketer Program with its distributor, Tech Pacific ( India ) Limited, in India.

· The Oracle VAD Remarketer Program enables Tech Pacific to resell Oracle technology products through its network of resellers throughout India, without requiring the resellers to join the Oracle PartnerNetwork (OPN).

· The VAD Remarketer Program makes it easy for resellers to start selling Oracle products and extend the Oracle portfolio to their customers without having to make up-front financial investments to build an Oracle practice.

· Resellers can leverage Tech Pacific for support, training and other reseller services.

· Oracle 1-CLICK ORDERING streamlines channel order-processing time.

· Products in the Oracle 1-CLICK ORDERING Programs category include Oracle Database Personal Edition, Oracle Database Standard Edition, Oracle Database Standard Edition One, Oracle Application Server Standard Edition, Oracle Application Server Standard Edition One, Oracle Business Intelligence Standard Edition One, Oracle Weblogic Server Standard Edition, Oracle Universal Content Management Standard Edition, Oracle Document Capture, Oracle Internet Developer Suite.

· Roadshows and product knowledge sessions are planned in Chennai, Bangalore , Delhi and Mumbai to create awareness among Tech Pacific India’s reseller base.

Details

· Oracle’s technology solutions in the 1-CLICK ORDERING Programs category fit any size budget and are easy to install and configure, allowing companies to get up and running quickly without specialized resources.

· These Oracle-based solutions are affordable and scalable, offering a choice of solutions that are upwardly compatible. Customers can get started at a low-entry cost and upgrade as needed. In addition, they offer cross-platform support, including all operating systems, development languages and tools.

· They are also easy to use and administer. The self-managing capabilities of Oracle technology enable companies to minimize personnel expenses, which in turn helps lower the Total Cost of Ownership.

· Oracle solutions provide maximum security. Only Oracle has 19 third-party database security evaluations, providing unrivaled state-of-the-art data protection out-of-the-box to mid-size companies globally and in India .

Supporting Resources

• Learn more about Oracle VAD Remarketer Program
• Oracle VAD Remarketer Program – FAQs

• Oracle VAD Remarketer Program Datasheet

Wipro Technologies, the technology services arm of the Wipro Ltd, and Oracle have launched a innovative solutions lab (OZONE) at Wipro’s Electronic City facility in Bangalore.

Services provided at the OZONE will help Wipro and Oracle customers to define their IT roadmaps, Wipro said in a release. The lab will help customers test the adoption of Oracle’s Application Integration Architecture (AIA), as well as Oracle Fusion Middleware and other industry applications.

The facility will be used to co-develop solutions across specific industry processes in human capital management and customer relationship management, Wipro said. The solutions being currently developed in the lab include process integration packs (PIPs) built on the Oracle AIA for the communications industry which are being co-developed and jointly marketed by Oracle and Wipro.

Sangita Singh, senior vice president, Wipro Technologies said in a statement that the move would infuse co-innovation in the Oracle ecosystem. “We are sure that such (a) collaboration with Oracle will go a long way in helping our customers derive maximum potential from their current and planned IT investments,” she added.

News Facts

• In a keynote address to nearly 43,000 OpenWorld attendees, Oracle Chief Executive Officer, Larry Ellison unveiled the HP Oracle Database Machine, a system designed for extreme performance data warehouses.
• The HP Oracle Database Machine consists of a grid of Oracle Database Servers and a grid of new Oracle® Exadata Storage Servers packaged in a single rack ordered as a complete system from Oracle.
• The latest offering resulting from Oracle’s and HP’s long-time engineering relationship, HP Oracle Exadata Storage Servers break the performance bottleneck between database servers and conventional storage by shipping less data through larger pipes.
• No changes are required to existing queries or business intelligence applications to deliver extreme performance for large Oracle data warehouses.

HP Oracle Exadata Product Family:

The product family consists of two components.

• HP Oracle Database Machine is pre-configured for performance, pre- tuned, and certified for Oracle Business Intelligence Enterprise Edition tools and Oracle Real Application Clusters. Complete configurations can be ordered from Oracle, with hardware support by HP. The HP Oracle Database Machine is a high-performance system configured for data warehousing that includes a grid of eight database servers featuring: 64 Intel processor cores, and Oracle Enterprise Linux; and a grid of 14 HP Oracle Exadata Storage Servers that include up to 168 terabytes of raw storage and 14 GB/sec data bandwidth to the database servers.
• HP Oracle Exadata Storage Servers are key performance enablers for the database machine and can be ordered separately if customers have an existing data warehouse and merely require the storage enhancements. Customers can build data warehousing solutions using HP Oracle Exadata Storage Servers, which feature industry-standard components including two Intel processors, up to 12 TB of raw storage and InfiniBand connectivity delivering 1 GB/sec of data bandwidth per storage server.
• The HP Oracle Exadata Storage Server uses a massively parallel architecture to dramatically speed up Oracle data warehouses by shifting the data-intensive part of query processing away from Oracle Database Servers and closer to the data.
• HP Oracle Exadata Storage Servers deliver 10x or more performance improvements in data-intensive query processing, have virtually unlimited I/O scalability, are easier to optimize for data warehousing, and provide mission-critical availability and reliability.

Availability & Delivery

• The HP Oracle Database Machine and HP Oracle Exadata Storage Servers are available today.
• Complete configurations can be ordered from Oracle.
• Oracle is responsible for sales and system support.
• HP is responsible for hardware delivery and hardware service.

Supporting Quote

“For the first time, customers can get smart performance storage designed for Oracle data warehouses that is ten times faster” said Oracle CEO Larry Ellison.

Source: Oracle

Oracle announced to acquire global knowledge software which is a part of Global Knowledge Inc. GKS is a leading provider of self services training automation software. They have not disclosed the amount and till deal will finish both company work independently. GKS is a longtime partner of oracle and GKS products improve end-user competency using enterprise applications through simulated transactional training and testing, as well as auto-generated step-by-step instructions.

Oracle intends to form a global sales unit to expand the focus on non-Oracle applications utilizing GKS products, extending Oracle’s software training offering across the enterprise. Oracle wants to provide comprehensive, end-to-end enterprise solution to customers for creating and deploying business process documentation, interactive system training, and just-in-time support available within the applications.

more information at: Oracle and GKS Acquisition