India SMBs to Spend 15% More on Packaged Software
Posted by simontoffel on 17th April 2009
mid the current economic slowdown, small and medium businesses (SMBs) in India are more inclined to spend on software than their counterparts in other geographies. As per a AMI study, Indian SMBs are projected to invest approx 15% more this year on packaged software. According to a recent AMI-Partners study, in 2008, small businesses (SBs, or companies with up to 99 employees) posted a 21% rise in software spending, while medium businesses (MBs, or companies with 100 to 999 employees) showed a much lower 12% growth in the same spending category last year.
2008 displayed good traction for productivity suits, collaborative tools and even high-end applications like BI tools, middleware, security/ storage applications and network management tools. Nirupam Chaudhuri, senior research manager with AMI-Partners, said, “There is increasing pressure on technology decision-makers to ensure that application investments meet both short-term and long-term business and financial goals.”
In the current economic constraints, SMBs in India are looking to leverage IT to enhance productivity, improve customer relations, and expand business capabilities. However, SBs are looking for major cost savings.
Applications for productivity enhancements, accounts and financial solutions, advanced marketing and sales tools, analytics tools will find buyers even in current times of slowdown, the study predicts. IT vendors, too, are looking at product innovations to help facilitate more availability, affordability and performance of solutions.
Among verticals, the study said the manufacturing and professional services sector together drove more than 47% of SB software spending and 70% of MB software spend.
As regards consolidation and virtualization solutions, the study says they will find major takers, although adoption is still much lower than global standards. “Customer base will increase manifolds in coming times amid focus to leverage existing IT and more utilization of resources in place. Scale is essential to get full potential of virtualization; below some trade-off points these solutions are not yet cost-effective,” Chaudhuri said.
There is high awareness about software as a service (SaaS) among companies in India, but low enthusiasm. According to Chaudhuri, the proliferation of broadband with increasing speeds has been a major influencer for increased interest in SaaS. However, for the scenario in India to improve, ISVs have to think of innovative business models to support installations. To support ISVs, SaaS hosts can provide them with value-added services like SLA monitoring, billing, etc.
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