Breaking News Latest News Updates, e-Bulletins My News Wire

Archive for December 18th, 2008

RTV Jesenjin on EUTELSAT W2™ provided by GLOBCOS

Posted by simontoffel on 18th December 2008

Zurich , 15 December 2008, GLOBCOS NetWorks GmbH Switzerland announces the signature of a long-term contract with RTV Jesenjin ( Novi Sad , Serbia ) for satellite capacity at the EUTELSAT W2™ video neighbourhood and associated ground services. The new capacity will be used to broadcast Jesenjin Television.

In addition to capacity at the EUTELSAT W2™ neighbourhood, the contract covers 2Mhz space segment. The service is scheduled to launch as of 15.12.2008. Direct-to-home satellite reception on EUTELSAT W2™ satellite provides fixed wideband coverage, spanning Europe , North Africa and the Middle East , and a steerable coverage.

Bojan Lazic, GLOBCOS NetWorks GmbH Senior Sales Manager

“We are particularly pleased with the confidence placed in us by Jesenjin TV with this contract. The arrival of the Jesenjin channels on our satellite platform confirms the strong pull of the EUTELSAT W2™ platform for the Balkan TV market.”

- RTV Jesenjin

About GLOBCOS NetWorks

GLOBCOS NetWorks GmbH is a media consulting and service company. GLOBCOS has successfully worked in the media sector (Radio and TV) for many years, therefore the real needs of companies working in this sector are well known to us and we are in a position to give our customers professional advice.

GLOBCOS provides its customers with a range of services, starting from program schedule analysis to cost optimization of their satellite platforms. Our target is that our customers are always satisfied with the services provided and that they get the solution which fits their needs and budget.

GLOBCOS – New definition of communication

www.globcos.ch


add to del.icio.us Digg it Stumble It! Add to Blinkslist add to furl add to ma.gnolia add to simpy seed the vine TailRank

Posted in Uncategorized, marketing, news, technology | No Comments »

Wikipedia founder Jimmy Wales launch the ‘Wikipedia Academy’ in India

Posted by simontoffel on 18th December 2008

If you generally garner information about anything under the sun (or beyond it) on the Internet, it is likely that your knowledge quest maps have driven you to Wikipedia more than once.

Wikipedia founder Jimmy Wales was in India recently to launch the ‘Wikipedia Academy,’ and to boost awareness about Wikipedia among the rural masses in the country. The academy was started recently by Kiruba, the founder of the Knowledge Foundation.

Techtree had an opportunity to have a chat with Jimmy Wales. Following are excerpts from the interview.

Where did the whole idea of Wikipedia come from?

The idea originated from watching the growth of the free software movement or open source software and realizing that people, programmers, are coming together to read the really great software that are running through the internet. We realized that this kind of collaboration could be extended beyond just softwares to all kinds of (cultural) products.

What makes Wikipedia stand out as a source of information?

Well, already Wikipedia is by far the most popular source of information in the world; and the thing that makes it stand out is quality. This is something we are really focused on within our community. We want to think about how we can make Wikipedia as good as it possibly can be, so that people can rely on it as much as possible. This is a challenge, but it’s one that we are meeting with time.

Aren’t the blogs crowding the web space?

Not really. People use blogs for certain purposes. Blogs are a great place to post an analysis, commentary, or opinion. However, when people want to get mutual information as opposed to opinions, they turn to Wikipedia.

What is going to be the key take-away from the Wikipedia Academy?

The main thing we are looking to do at Wikipedia Academy is to teach new people how to edit Wikipedia. It will be a test of learning for me too. I am going to meet some people who are interested in Wikipedia but have never edited. I am going to learn why they haven’t done that and what problems they faced. Thus, we can go back and think about how to improve the website so that more people can participate.

How will Wikipedia counter the risks of collaborative writing?

The main thing is that we have a core community. We know that we are at risk since we have an open website. Anyone can do something bad at any moment in time. Thus, we try to give our core community the tools to monitor things so they can block people if they are misbehaving. They can quickly find errors and remove them and also lock pages when necessary. There is a whole suite of tools that gives the community the power to make Wikipedia better.

So, what next for Wikipedia?

The biggest thing that’s coming next in the coming year would be a major project that looks at making it easier for people to edit the website. The other thing when I think long term, i.e., in the next 5 years, would be really focusing on giving the word out to help Wikipedia to grow in all the languages of the world. We have really taken English and other European languages and now we want to be big in all the languages. So, there is a lot of work to be done. We have over 250 languages in total and about 157 languages with 1000 articles.

How is Wikipedia coping with the economic breakdown?

Well, it’s interesting. We are holding a fundraising drive, and before we started we were wondering if we will see the impact of the economic condition on our drive. However, so far, we haven’t seen any impact whatsoever. People seem to be understanding that we need money to survive and they have been donating very well. In terms of participation, we are expecting people to participate at higher levels. If there is an economic downturn, then people cannot afford to go out for a fancy dinner or something, but stay home and surf the net, which is a cheaper form of entertainment.

When was Wikipedia started, with how many people, and how has it developed from that time?

I started Wikipedia in January 2001. It was an outwork of a previous project called ‘Newpedia’. We started with about 200 people in our active community who used to contribute. It then mostly grew by word of mouth and now it’s the 4th most popular website in the world, which is amazing.

Can you give me a number on how many people use the website?

Every month, about 280 million people look up Wikipedia.

What are your plans for India?

The main thing we are looking at in India is how we can develop a (Wikipedia) community in India and how to hold events to build the community here. I am very interested in the growth of all the languages in India. This is something we are very excited about since the past 2 years. We have been seeing a 5-10% monthly growth in a lot of our languages, and it’s really beginning to explode now. Also, I am very excited about the future of IT in India. There is already a very large IT industry here, which is continuously growing. I believe that the bulk of the IT industry is going to move to India in the next 20 years. I do not think that many people see that coming, but a few smart ones do.

What is the turnover of Wikipedia?

We are more of a charity than a company. We are getting donations of about $6 million next year. It’s very tiny considering the impact that we are having. We are more of a social movement than a company.
add to del.icio.us Digg it Stumble It! Add to Blinkslist add to furl add to ma.gnolia add to simpy seed the vine TailRank

Posted in marketing, news | No Comments »

HCL - Customer Service Initiative in the Indian ICT Industry

Posted by simontoffel on 18th December 2008

A Landmark Customer Service Initiative in the Indian ICT Industry

  • First of its kind initiative by an IT company in India
  • HCL sets new benchmark for Laptop service & support
  • 24*7 Round the clock anytime, anywhere service
  • HCL Touch Service reaches out to over 4000 towns across India
  • Support in 11 Regional languages in addition to Hindi & English
  • Offers Lifetime telephonic support to Leaptop customers

New Delhi, December 17th 08: HCL Infosystems, India’s premier information enabling, ICT System Integrator and Distribution Company today announced a pioneering initiative in the Indian ICT sector to further strengthen its customer care services. In an unprecedented move, HCL today announced the launch of ‘HCL TOUCH’ its 24X7 round the clock, service & support for its Leaptop customers.

‘HCL Touch’ sets a new benchmark for laptop service in the country and offers the support that today’s users will need. A laptop user of today uses his/her machine both at work and at home, works at home & while travelling and looks for a round the clock support with the facility to service his laptop anywhere he travels in India or abroad.

This new service has been configured keeping today’s customer requirement in mind. It has various customer features some of which are described below.

HCL Touch Initiative

  • 24*7*365 Round the clock, Lifetime support.
  • Touching over 4000 towns across India.
  • Universal Support no.- 1860 1800 425.
  • Support in 11 regional languages.
  • Response and repair within 24 hours.
  • SMS & Email based support facility.
  • Repair Factory for specialized component level repair in India.
  • Largest Direct IT Support Infrastructure of the country.
    • 505 Company owned outlets.
    • 390 Spare part Ware Houses.
    • 14 Remote support centers.
    • 150 Specialized Repair Centers.
    • Pan India Onsite direct HCL service.

HCL Touch offers round-the-clock service to Leaptop users across India through a universal customer care number. Support is offered in 11 regional languages, in addition to Hindi & English making it a very customer centric service addressing the needs of consumer both in Metros and the interiors of India.

HCL touch delivers for the first time in India a number of value added services that today’s laptop user looks for. Services such as “Network and Email support”, Peripherals & Hardware Configuration Support”, “Fortressing Support”, “Preventive Health Care” support, “Tracking Services” etc. This is also backed by several other initiatives such as SMS request for support, pick & drop facility, and “On Site” direct Company service anywhere in India at the customer’s premises.

This landmark Laptop service will be delivered through India’s largest IT Service & support network. A network that, reaches out to over 4000 towns, The HCL touch network consists of 14 remote support centres, 505 Service offices, 390 Ware houses & 150 repair centres, all of which are company owned, making it India’s Largest Direct IT service Infrastructure.

Speaking on the occasion, Mr. Ajai Chowdhry, Chairman and CEO, HCL Infosystems said, “Customer has always been at the core of HCL’s business with customer care services as a top priority. This initiative has been designed to address the service needs of today’s customer, and will take us closer to the customer. By further extending our reach and offering round the clock service, HCL Touch will enable us to cement our stand in the industry as a customer centric organization.”

To further enhance its consumer engagement, HCL also unveiled a new logo for HCL customer service today. This initiative will be supported by a series of customer seminars across the country to update HCL customers with the benefits ‘HCL Touch’ services. Also HCL will be organizing special dealer meets to educate dealers and will be rolling out an advertising campaign around this initiative.

Source: HCLInfosystems
add to del.icio.us Digg it Stumble It! Add to Blinkslist add to furl add to ma.gnolia add to simpy seed the vine TailRank

Posted in business, marketing | No Comments »

EDS - HP Company, Awarded $111 Million Security Services Contract with Defense Department

Posted by simontoffel on 18th December 2008

EDS, an HP company, has been awarded a $111 million contract by the U.S. Defense Information Systems Agency (DISA) to provide security readiness reviews for the Department of Defense (DoD).

These readiness reviews will support DISA’s mission to provide integrated, agency-wide protection and operational restoration capability to counter security threats.

Under the contract, EDS will work with the DoD’s Field Security Operations (FSO) division to conduct worldwide security reviews of DoD enterprises, enclaves, networks, systems and applications. EDS will send technical resources to client locations around the world to conduct security assessments on DoD operating systems, applications, databases and networks.

EDS also will deliver certification and accreditation support, provide independent evaluation of DoD security policies and conduct security assessments to evaluate the compatibility and interoperability of FSO systems located at various DISA FSO locations.

This agreement builds on a 13-year relationship between the DoD and EDS. EDS has provided DISA with a wide range of infrastructure services, hardware and software through the DISA I-Assure and ENCORE contract vehicles.

“By providing security readiness reviews, we will help DISA to counter security threats,” said Dennis Stolkey, senior vice president of U.S. Public Sector at EDS, an HP company. “This contract builds on a long-standing relationship between EDS and the agency. We look forward to continuing to provide the right people, processes and technology to help DISA align technology with the Defense Department’s needs into the future.”
add to del.icio.us Digg it Stumble It! Add to Blinkslist add to furl add to ma.gnolia add to simpy seed the vine TailRank

Posted in business | No Comments »